Info Touch Press Releases
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September 20, 2005
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September 20, 2005
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September, 2005
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September 16, 2005
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September 15, 2005
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September 15, 2005
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September 14, 2005
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August 30, 2005
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August 30, 2005
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August 30, 2005
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August 30, 2005
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August 29, 2005
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August 29, 2005
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August 4, 2005
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July 21, 2005
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July 21, 2005
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July 21, 2005
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July 20, 2005
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July 20, 2005
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July 19, 2005
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July 14, 2005
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July 14, 2005
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July 14, 2005
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July 13, 2005
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July 12, 2005
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June 2005
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June 1, 2005
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May 16, 2005
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May 10, 2005
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May 10, 2005
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May 10, 2005
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May 4, 2005
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May 3, 2005
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May 2, 2005
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March / April, 2005
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April 27, 2005
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April 26, 2005
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March 29, 2005
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March 28, 2005
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March 3, 2005
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March 3, 2005
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March 3, 2005
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March 2, 2005
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March 2, 2005
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February 25, 2005
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February 24, 2005
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February, 2005
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January 27, 2005
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January 27, 2005
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January 25, 2005
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January 25, 2005
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January 24, 2005
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January 19, 2005
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January 18, 2005
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January 18, 2005
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December 2, 2004
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December 2, 2004
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December 2, 2004
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December 2, 2004
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November 8, 2004
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November 3, 2004
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October 5, 2004
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September 27, 2004
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August 25, 2004
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August 25, 2004
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August 19, 2004
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August 15, 2004
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July 23, 2004
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July 1, 2004
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June 1, 2004
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June 1, 2004
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April 7, 2004
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April 7, 2004
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April 6, 2004
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April 5, 2004
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April 1, 2004
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April 1, 2004
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March 31, 2004
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March 25, 2004
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March 24, 2004
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March 23, 2004
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March 22, 2004
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January 21, 2004
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December 31, 2003
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December 22, 2003
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December 8, 2003
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November 13, 2003
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October 29, 2003
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October 28, 2003
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October 28, 2003
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October 23, 2003
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October 22, 2003
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October 22, 2003
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October 22, 2003
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October 21, 2003
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October 20, 2003
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October 17, 2003
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October 16, 2003
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October 15, 2003
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October 14, 2003
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October 8, 2003
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October 1, 2003
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August 21, 2003
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August 15, 2003
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August 14, 2003
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July 29, 2003
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July 23, 2003
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July 17, 2003
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July 10, 2003
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June 26, 2003
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June 20, 2003
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June 18, 2003
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June 12, 2003
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June 11, 2003
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June 1, 2003
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May 23, 2003
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May 22, 2003
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May 21, 2003
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April 7, 2003
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April 3, 2003
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April 2, 2003
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April 1, 2003
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March 31, 2003
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March 28, 2003
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March 20, 2003
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February 28, 2003
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February 27, 2003
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January 29, 2003
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January 22, 2003
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December 19, 2002
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December 18, 2002
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November 25, 2002
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November / December, 2002
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November 15, 2002
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November 6, 2002
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October 18, 2002
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October 17, 2002
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October 17, 2002
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October 15, 2002
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October 15, 2002
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October 1, 2002
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September 23, 2002
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September 19, 2002
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September 17, 2002
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September 17, 2002
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September 16, 2002
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September 16, 2002
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September 10, 2002
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September 4, 2002
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August 26, 2002
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August 23, 2002
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August 22, 2002
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August 21, 2002
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August 20, 2002
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August 20, 2002
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August 19, 2002
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August 19, 2002
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August 12, 2002
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August 9, 2002
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August 9, 2002
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July 19, 2002
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July 3, 2002
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June 18, 2002
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June 11, 2002
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May 27, 2002
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May 24, 2002
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May 24, 2002
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May 9, 2002
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May 1, 2002
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April 18, 2002
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April, 2002
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April 10, 2002
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April 10, 2002
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April 9, 2002
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April 9, 2002
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April 8, 2002
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April 5, 2002
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April 4, 2002
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March 25, 2002
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February 28, 2002
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February 18, 2002
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February 9, 2002
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February 7, 2002
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February 6, 2002
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January 31, 2002
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January 25, 2002
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January 23, 2002
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January 23, 2002
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January 22, 2002
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January 11, 2002
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January 7, 2002
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January 3, 2002
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December 26, 2001
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December 25, 2001
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December 15, 2001
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December 12, 2001
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November 30, 2001
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November 28, 2001
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November 19, 2001
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November 16, 2001
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October 31, 2001
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October 19, 2001
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October 17, 2001
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October 17, 2001
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October 17, 2001
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October 17, 2001
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October 17, 2001
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October 3, 2001
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September 28, 2001
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September 27, 2001
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September 21, 2001
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September 20, 2001
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September 17, 2001
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September 17, 2001
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September 17, 2001
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September 7, 2001
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September 5, 2001
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September 5, 2001
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September 5, 2001
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August 31, 2001
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August 14, 2001
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August 10, 2001
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July 30, 2001
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July 30, 2001
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July 23, 2001
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July 18, 2001
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July 18, 2001
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July 11, 2001
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July 11, 2001
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July 9, 2001
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June 27, 2001
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June 27, 2001
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June 26, 2001
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June 25, 2001
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June 25, 2001
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June 22, 2001
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June 20, 2001
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May/June 2001
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March 28, 2001
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March 13, 2001
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December 25, 2000
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November 1, 2000
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October 31, 2000
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October 10, 2000
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July 15, 2000
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July 7, 2000
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April 4, 2000
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February 15, 2000
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January 25, 2000
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January 18, 2000
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Kiosk Excellence Awards:
The best financial services kiosks
Kioskmarketplace.com • June 1, 2004
(Editor’s note: On Tuesday, April 27 the Kiosk Excellence Awards 2004 were handed out at a reception and ceremony at the Mandalay Bay Resort in Las Vegas, NV. The awards, sponsored by KioskCom, were established in 2002 to honor, recognize and promote the best interactive self-service kiosk implementations over the past year. The 2004 awards honored kiosk excellence in eleven different categories. This is the first in eleven profiles covering the winners and runners-up in each category.)
From cash payments to automated check deposits, the nominees for the Best Financial Services Kiosk Applications meet the financial needs of a wide variety of consumers.
The runner up in the Best Financial Services Kiosk Application category was Circle K's Cricket application. This novel bill-pay application addresses the needs of customers who want to pay thier Cricket mobile bill in person or who pay in cash because they are among the growing population of the unbanked.
This application was launched when Cricket Communications, Info Touch Technologies and Kiosk Information Systems partnered to offer Cricket customers a more convenient way to pay their cellular phone bills using Info Touch- and KIS-designed ZapLink Internet kiosks located in Circle K stores.
"The Cricket application has given customers a convenient way to pay in person with no wait," said Hamed Shahbazi, chairman and CEO of Info Touch Technologies. "Last month we put through our one millionth customer. This machine has driven income for the stakeholders and it drives value to the consumer."
Pete Snyder of Kiosk Information Systems shares
their award for the Best Kiosk Application in
Financial Services with software partner Info Touch Technologies Chairman & CEO, Hamed Shahbazi
Speaking about the award Shahbazi said, " We are lucky and we earned it. I was humbled to be recognized in a room full of brilliant and innovative people. They all work quite hard; it's not the easiest profession to make money in."
Reallocating resources
For the second consecutive year, Fidelity Financial has taken home the award for the Best Financial Services Kiosk Application with its Automated Deposit Machine.
“Netkey is proud to be one of the many technology partners involved in the development of this project,” said Director of Marketing Bob Ventressca. “And we are pleased to see this innovative self-service initiative be recognized by this award.”
Prior to launching this application, Fidelity Investment representatives processed more than two million checks per year. With an average processing time of two minutes per check, bank representatives had little time left for revenue-driving activities.
Fidelity developed its ADM project not only to free up valuable rep time, but also to allow customers to control the transaction process and quickly deposit checks on their own.
The project has been a huge success. In 2002 alone, some 500,000 checks were deposited using the ADM. At two minutes per deposit transaction, that's more than 16 thousand rep hours reallocated to revenue-generating activities.
The Fidelity check deposit kiosks feature a weight-sensitive security device that launches the program when a customer approaches, and it will end the transaction if the customer steps away. It also uses innovative touchscreens that guide customers through the transactions process.
Once the transaction is complete the money is allocated into designated accounts, and the customer gets a time-dated receipt that includes a scanned image of the deposited check.
While Fidelity customers benefit from the convenience and shorter wait times, the biggest advantage for the company is that representatives can now concentrate on more complex issues.
According to Rachelle Robin, director in the investor center technology group of Fidelity Investments, "The representatives are freed up to do other things such as assist with or facilitate sales opportunities and, secondly, work with customers on more in-depth service issues," Robin said. "It’s just much more efficient and much more professional and much more accurate."
These days' things have gotten to the point where it’s about the value, not just the cool factor," said Shahbazi. "Now we are impacting the customer."
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